Omni Channels

Reach Customers on Every Channel, From One CRM

Email, phone, social, SMS, WhatsApp, live chat and web forms — all connected to GetBiz CRM, so every conversation lands on the right record and no message is ever missed.


Every Conversation, One Place

Unified Inbox

All channels in a single, shared conversation view.

Full Context

Every message linked to the contact and deal.

Faster Replies

Respond from the CRM without switching apps.

No Missed Messages

Route and assign conversations automatically.
GetBiz CRM omnichannel inbox

Every Channel You Need

Connect the channels your customers actually use.

Email

Send, receive and track email right inside the CRM.
CRM email

Telephony

Call, log and record conversations with built-in telephony.
CRM telephony

Social Media

Manage social messages and mentions from one place.
CRM social media

SMS

Send and automate SMS that lands on the contact record.
CRM SMS

WhatsApp

Chat with customers on WhatsApp from the CRM.
CRM WhatsApp

Live Chat

Convert website visitors with live chat that syncs to CRM.
CRM live chat

Webforms

Capture leads with forms that create CRM records instantly.
CRM webforms

Discover the best CRM solutions
with GetBiz Solutions today.

Pricing

Simple CRM Pricing, All the Features You Need

Standard

₹499 /user / month

For small teams getting started with CRM.

  • Lead & contact management
  • Deal pipelines
  • Email integration
  • Basic reports & dashboards
  • Web forms
Start 15 Days Trial
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Professional

₹999 /user / month

For growing sales teams that need automation.

  • Everything in Standard
  • Workflow automation
  • Sales cadences
  • Revenue forecasting
  • Advanced analytics
  • Multi-channel (SMS, WhatsApp, chat)
Start 15 Days Trial

Enterprise

Custom

For large teams with advanced needs.

  • Everything in Professional
  • Advanced process management
  • Multiple currencies
  • Custom roles & permissions
  • Dedicated success manager
  • Priority support
Book A Demo

Prices are billed annually. Need something custom? Talk to sales.


One inbox for every customer

See why teams unify their channels with GetBiz CRM.


Bring every conversation into your CRM.

Add Image Description

Omnichannel Customer Experience: How to Deliver a Seamless Journey

A guide to building an omnichannel customer experience — unified context, consistent service, and a journey that flows across email, chat, phone, and social.
GetBiz Solutions
August 25, 2026
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Omnichannel vs Multichannel: What's the Difference for Sales Teams?

Omnichannel and multichannel are not the same. Learn the real difference, why it matters for customer experience, and how a CRM unifies every channel.
GetBiz Solutions
August 25, 2026
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What is Omnichannel CRM? Why Your Sales Team Needs One in 2026

A clear guide to omnichannel CRM: what it is, how it differs from multichannel, the channels that matter, and how a unified inbox helps you respond faster and close more.
GetBiz Solutions
August 22, 2026

Frequently Asked Questions

What is an omnichannel CRM?

An omnichannel CRM brings all your customer conversations — email, phone, social, SMS, WhatsApp, live chat and web forms — into one inbox, linked to each contact and deal.

Which channels does GetBiz CRM support?

Email, telephony, social media, SMS, WhatsApp, live chat and web forms.

Does every message get saved to the CRM?

Yes. Every conversation on every channel is logged automatically against the right contact.