Privacy Policy

GetBiz Solutions offers several products. For most business data you put into the Services — such as employee records in HRMS, contact lists in Email Campaign, or connected accounts in Social — your organization is the data controller and GetBiz Solutions acts as a data processor that handles the data on your instructions. For our own websites, marketing, billing, and account management, GetBiz Solutions is the controller. This policy covers both roles.

1. Who we are

GetBiz Solutions (“GetBiz”, “we”, “us”, or “our”) is a business software provider based in India. If you have any questions about this policy or how your data is handled, contact us at contact@getbiz.solutions or via our Contact page.

2. Scope

This policy applies to:

• GetBiz HRMS — HR, attendance, leave, payroll, and employee-management features.
• GetBiz Social — publishing, scheduling, and analytics for connected social-media accounts.
• GetBiz Email Campaign — email marketing, contact-list management, automation, and campaign analytics.
• GetBiz CRM and any other GetBiz products, add-ons, and integrations.
• Our public websites, documentation, sales, and support channels.

3. Information we collect

a. Information you provide

• Account & billing data: name, work email, phone, company name, role, password, and payment details processed by our payment partners.
• Content you upload: data you and your users enter into the Services — for example employee profiles, attendance and payroll inputs (HRMS), subscriber and contact lists (Email Campaign), posts and media (Social), and CRM records.
• Support & communications: messages, requests, and feedback you send to us.

b. Information from connected third-party platforms

When you connect an external account (for example Facebook, Instagram, LinkedIn, X, Google, or an email/SMTP provider), we receive the tokens and data you authorize — such as profile identifiers, pages/channels you manage, and the permissions needed to publish, schedule, or send on your behalf. We use this only to provide the features you enabled and never sell it.

c. Information collected automatically

• Usage & device data: log data, IP address, browser and device type, pages viewed, and feature interactions.
• Cookies & similar technologies: used for authentication, preferences, security, and analytics. See “Cookies” below.

4. How we use information

• Provide, operate, secure, and improve the Services.
• Authenticate users and prevent fraud and abuse.
• Process transactions and manage subscriptions and billing.
• Provide customer support and respond to requests.
• Send service, security, and (where permitted) marketing communications — you can opt out of marketing at any time.
• Deliver product features — e.g. publish scheduled posts (Social), send campaigns to your recipients (Email Campaign), or run payroll and leave workflows (HRMS).
• Comply with legal obligations and enforce our agreements.

5. Legal bases (GDPR)

Where the GDPR applies, we rely on: performance of a contract; your consent (which you can withdraw); our legitimate interests in running and securing the Services; and compliance with legal obligations. When we process customer content as a processor, we do so under our Data Processing Agreement and your documented instructions.

6. How we share information

We do not sell your personal data. We share it only with:

• Sub-processors and service providers — cloud hosting, storage, analytics, email/SMS delivery, and payment processing — bound by confidentiality and data-protection terms.
• Third-party platforms you connect — to deliver the integration you enabled (for example a social network or email provider).
• Within your organization — administrators and authorized users of your account.
• Legal & safety — when required by law, or to protect rights, safety, and the integrity of the Services.
• Business transfers — in a merger, acquisition, or asset sale, subject to this policy.

7. International data transfers

We may process and store data in India and other countries where we or our sub-processors operate. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers.

8. Data retention

We keep personal data for as long as your account is active and as needed to provide the Services, then delete or anonymize it within a reasonable period unless a longer retention is required by law (for example tax and accounting records). Customer content is deleted according to your instructions and our Data Deletion process.

9. Security

We use administrative, technical, and organizational measures — encryption in transit, access controls, and monitoring — to protect data. No method of transmission or storage is 100% secure, but we work continuously to safeguard your information.

10. Your rights

Depending on your location (including GDPR and CCPA/CPRA), you may have the right to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. To exercise these rights, contact contact@getbiz.solutions or use our Data Deletion page. If we process data on behalf of your employer or another organization, please direct your request to them; we will assist as their processor.

11. Cookies

We use strictly necessary cookies to run the Services, plus optional analytics and preference cookies. You can control cookies through your browser settings; disabling some cookies may affect functionality.

12. Children’s privacy

The Services are intended for business use and are not directed to children under 16. We do not knowingly collect data from children.

13. Third-party platform compliance

Our Social and Email Campaign products interact with third-party platforms. Your use of those integrations is also subject to the respective platform’s terms and policies. We handle platform data only as needed to provide the features you enable and in accordance with those platforms’ developer requirements.

14. Changes to this policy

We may update this policy from time to time. Material changes will be posted here with a new “Last updated” date, and where appropriate we will notify you.

15. Contact us

Email: contact@getbiz.solutions · Contact page