AI Handoff

Seamless Handoff Between AI and Human Agents

Let the AI chatbot handle routine conversations and hand off to a human the moment it is needed — with full context, and hand back to AI when done.

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Why Teams Choose AI Handoff

Bot-First Replies

AI handles routine questions instantly.

Seamless Handoff

Pass the chat to a human at the right moment.

Full Context

Agents see the whole conversation.

Handoff Back to AI

Return to the bot once resolved.
AI Handoff — GetBiz WhatsApp

Works With the Rest of Team Inbox & Chat CRM

AI Handoff connects to every other part of Team Inbox & Chat CRM in GetBiz WhatsApp.

Shared Team Inbox

Bring every WhatsApp conversation into a single shared inbox where your whole team can reply, collaborate and never miss a message.
GetBiz WhatsApp shared team inbox

Kanban Chat Board

See and manage every conversation visually.
GetBiz WhatsApp kanban chat board

Chat Assignment & Agents

Automatically assign conversations to the right agent or team by skill, availability or round-robin.
GetBiz WhatsApp chat assignment & agents

Discover the best WhatsApp solutions
with GetBiz Solutions today.

Pricing

Simple WhatsApp Pricing, All the Features You Need

Starter

₹999 / month

For small teams starting with WhatsApp automation.

  • WhatsApp Cloud API (1 number)
  • Visual flow builder
  • Team inbox (2 agents)
  • Bulk broadcasts & templates
  • WhatsApp forms
Start 15 Days Trial
MOST POPULAR

Growth

₹2,499 / month

For growing teams that need AI and multichannel.

  • Everything in Starter
  • AI chatbot & lead qualification
  • Instagram, Telegram & Messenger
  • Campaign analytics
  • Kanban chat board
  • More agents & numbers
Start 15 Days Trial

Enterprise

Custom

For large teams with advanced needs.

  • Everything in Growth
  • AI WhatsApp calling
  • Dedicated REST API
  • WhatsApp QR & warmer
  • Custom roles & permissions
  • Priority support
Book A Demo

Prices are billed annually. Need something custom? Talk to sales.

Businesses across India love & trust GetBiz!

See why teams choose GetBiz to automate WhatsApp.

Real-time leave balances and reporting have enhanced our decision-making and workforce planning capabilities.

Vivek Patel
Business Analyst

User-friendly interface and mobile access have increased employee engagement and self-service adoption rates.

Neha Sharma
IT Manager

Seamless integration with our existing HR systems has simplified leave management and reduced data entry.

Rajesh Kumar
HR Director

See AI Handoff in action.

Book A Demo

Our Blog

Blogs

Read more in our blog
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The Benefits of Automating Your Leave Management System

Learn how automating leave management can streamline HR processes, boost productivity, and ensure compliance with company policies.
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August 3
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Role of Human Resource Management for Business Success

Explore how Human Resource Management plays a vital role in modern businesses by enhancing efficiency, engagement, and overall organizational success.
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July 22
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Explore the top 5 HRMS software solutions in Surat that are transforming how businesses manage their workforce and HR processes.
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Frequently Asked Questions

What is AI handoff?

AI handoff lets a chatbot handle routine conversations and pass them to a human agent seamlessly when a person is needed.

When does the bot hand off to a human?

Handoff can trigger on request, on complex questions, or on rules you set — so customers reach a person at the right moment.

Does the agent see the bot conversation?

Yes. The human agent receives the full context of the chat, so the customer never repeats themselves.

Can the chat go back to the bot?

Yes. Once a human resolves the issue, the conversation can be handed back to the AI.

Does AI handoff improve support?

Yes. It combines instant AI replies with human expertise, cutting wait times while keeping quality high.

Do I need coding for AI handoff?

No. Handoff rules are configured visually as part of your chatbot flow.