Chat Assignment & Agents
Route Every WhatsApp Chat to the Right Agent
Automatically assign conversations to the right agent or team by skill, availability or round-robin — and keep workload balanced across your team.
Why Teams Choose Chat Assignment & Agents
Auto-Assignment
Round-Robin
By Skill or Team
Workload Balance
Works With the Rest of Team Inbox & Chat CRM
Chat Assignment & Agents connects to every other part of Team Inbox & Chat CRM in GetBiz WhatsApp.
Shared Team Inbox
AI Handoff
Pricing
Simple WhatsApp Pricing, All the Features You Need
Starter
For small teams starting with WhatsApp automation.
- WhatsApp Cloud API (1 number)
- Visual flow builder
- Team inbox (2 agents)
- Bulk broadcasts & templates
- WhatsApp forms
Growth
For growing teams that need AI and multichannel.
- Everything in Starter
- AI chatbot & lead qualification
- Instagram, Telegram & Messenger
- Campaign analytics
- Kanban chat board
- More agents & numbers
Enterprise
For large teams with advanced needs.
- Everything in Growth
- AI WhatsApp calling
- Dedicated REST API
- WhatsApp QR & warmer
- Custom roles & permissions
- Priority support
Prices are billed annually. Need something custom? Talk to sales.
Businesses across India love & trust GetBiz!
See why teams choose GetBiz to automate WhatsApp.
Real-time leave balances and reporting have enhanced our decision-making and workforce planning capabilities.
User-friendly interface and mobile access have increased employee engagement and self-service adoption rates.
Seamless integration with our existing HR systems has simplified leave management and reduced data entry.
See Chat Assignment & Agents in action.
Our Blog
Blogs
The Benefits of Automating Your Leave Management System
Role of Human Resource Management for Business Success
