Team Inbox & Chat CRM
One Shared WhatsApp Inbox for Your Whole Team
Manage every WhatsApp conversation, contact and note in a single shared inbox — with a Kanban board, agent assignment and AI handoff, so nothing ever slips.
How Your Team Handles WhatsApp Chats, Step by Step
GetBiz WhatsApp turns a busy WhatsApp number into an organized, collaborative team inbox.

A new WhatsApp message lands in the shared team inbox.

The chat is routed to the right agent or team automatically.

Agents add notes, tags and context as they work the conversation.

Drag the chat across Kanban stages as it progresses.

Close the chat, or let AI hand off and back to a human when needed.
Key Highlights of Team Inbox & Chat CRM
Benefits of Team Inbox & Chat CRM
Everything You Need for Team Inbox & Chat CRM
1 One shared inbox
Every WhatsApp chat, contact and note in one place for the whole team.
2 Faster replies
Agents pick up conversations instantly with full context.
3 Never lose a chat
Assignment and statuses ensure every message is handled.
4 Visual pipeline
A Kanban board shows every conversation by stage.
5 Team collaboration
Notes and tags keep everyone aligned on each customer.
6 AI plus human
Bots handle routine chats and hand off to agents seamlessly.
7 Full context
See the complete history behind every conversation.
8 Balance workload
See who is handling what and distribute chats fairly.
Key Features of Team Inbox & Chat CRM
Everything Team Inbox & Chat CRM brings to your GetBiz WhatsApp.
Shared Team Inbox
Bring every WhatsApp conversation into a single shared inbox where your whole team can reply, collaborate and never miss a message.
One Shared Inbox
Multi-Agent Access
Notes & Tags
Full History

Kanban Chat Board
See and manage every conversation visually.
Visual Stages
Drag-and-Drop
Status at a Glance
Custom Columns

Chat Assignment & Agents
Automatically assign conversations to the right agent or team by skill, availability or round-robin.
Auto-Assignment
Round-Robin
By Skill or Team
Workload Balance

AI Handoff
Let the AI chatbot handle routine conversations and hand off to a human the moment it is needed.
Bot-First Replies
Seamless Handoff
Full Context
Handoff Back to AI

Pricing
Simple WhatsApp Pricing, All the Features You Need
Starter
₹999 / month
For small teams starting with WhatsApp automation.
- WhatsApp Cloud API (1 number)
- Visual flow builder
- Team inbox (2 agents)
- Bulk broadcasts & templates
- WhatsApp forms
MOST POPULAR
Growth
₹2,499 / month
For growing teams that need AI and multichannel.
- Everything in Starter
- AI chatbot & lead qualification
- Instagram, Telegram & Messenger
- Campaign analytics
- Kanban chat board
- More agents & numbers
Enterprise
Custom
For large teams with advanced needs.
- Everything in Growth
- AI WhatsApp calling
- Dedicated REST API
- WhatsApp QR & warmer
- Custom roles & permissions
- Priority support
Prices are billed annually. Need something custom? Talk to sales.
Businesses across India love & trust GetBiz!
See why teams choose GetBiz to automate WhatsApp.
Ready to run WhatsApp as a team?
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